Privacy Policy

Last Updated: 29 July 2026

At Kicks Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information when you visit kicksaura.in, create an account or place an order.

1. INFORMATION WE COLLECT

When you use Kicks Aura, we may collect:

For mobile-number login, your number may also be processed by our OTP/authentication service provider.

Sensitive payment credentials such as your UPI PIN, card PIN, CVV or banking OTP are not required by Kicks Aura and should never be shared with us.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

3. COMMUNICATIONS & MARKETING

We may contact you through SMS, WhatsApp, email or telephone regarding your orders, payments, deliveries, returns, refunds or account security.

Where permitted by applicable law and, where required, with your consent, we may also send promotional messages about new arrivals, offers, discounts and other Kicks Aura updates.

You may opt out of promotional communications through the available unsubscribe/opt-out method or by contacting us.

4. COOKIES & ANALYTICS

Kicks Aura may use cookies and similar technologies to maintain login sessions, remember cart items, improve website functionality, analyse website usage and maintain security.

We may also use analytics or advertising technologies where applicable and subject to applicable consent requirements.

5. SHARING OF INFORMATION

Kicks Aura does not sell your personal information.

We may share necessary information with trusted service providers, including:

For example, your name, phone number and delivery address may be shared with a courier partner to deliver your order.

Information may also be disclosed where required by applicable law, legal process or governmental authority.

6. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no online system can guarantee absolute security. Customers should never share passwords, OTPs, UPI PINs or other sensitive authentication information with anyone.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services or meet legitimate business, accounting, tax, fraud-prevention and legal requirements.

Information that is no longer required may be deleted or anonymised in accordance with applicable law.

8. YOUR PRIVACY RIGHTS

Subject to applicable law, you may request access to information about your personal data, correction or updating of inaccurate information, erasure where applicable, withdrawal of consent where processing is based on consent, or raise a privacy grievance.

You can contact Kicks Aura to submit a privacy-related request.

9. CHILDREN'S PRIVACY

We do not knowingly process children's personal information in a manner inconsistent with applicable law. Where parental or guardian consent is legally required, appropriate steps will be taken.

10. THIRD-PARTY SERVICES

Kicks Aura may use third-party services for payments, authentication, delivery, analytics and communications.

These providers may process information according to their own privacy policies and applicable legal requirements.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, technologies or legal requirements change.

Any updated policy will be published on our website with a revised “Last Updated” date.

12. CONTACT US

For privacy questions, requests or grievances, contact:

Kicks Aura

Website: kicksaura.in

Email: kicksauraa@gmail.com

Phone/WhatsApp: +91 62393 79751

By using Kicks Aura, you acknowledge that you have read and understood this Privacy Policy.