Return, Exchange & Refund Policy
1. Eligibility & Process
If you are not satisfied with the quality of your product, please contact us on WhatsApp at +91 6239379751. You may ship the item back to us at your own expense within 5–7 days of delivery.
2. Unboxing Video Requirement
An unboxing video may be required for all return and exchange claims to verify the condition of the item upon arrival. Claims may be rejected if the issue cannot be verified through this video.
3. Item Condition
We reserve the right to reject returns or exchanges if the product appears used, damaged, or if any original items (tags, packaging, accessories) are missing.
4. Refund Processing
Refunds are processed within 3 working days after the returned product is received and approved by our quality team. Approved refunds will be credited back to the original payment method used during checkout.
5. Lost or Undelivered Orders
For prepaid orders, a full refund will be automatically issued if the order is lost in transit or remains undelivered for 15 working days.